Privacy Policy
Last updated: 17.10.2023
Thank you for trusting us. At Velinamoda.com , protecting your personal data is our top priority. Below, we explain what information we collect, what we use it for, and how it improves your experience in our store.
This policy applies exclusively to services offered by Velinamoda.com and does not cover external websites or platforms. By using our website, you agree to the terms and conditions described here.
Use of our services
When you register for any of our services, we may request certain personal data. This information is used solely to provide you with the requested service and is stored on secure servers belonging to Velinamoda.com or our authorized technical partners. It is not combined with any other personal data.
Customer service
If you contact us by email or other means, we may retain your message to respond appropriately. In some cases, we will need your information to properly process your inquiry. This information is also stored securely and is not shared with unauthorized third parties.
Cookies
We use cookies to analyze browsing behavior and improve the site's performance. These small files are stored on your device and may be processed on secure servers, either our own or those of third parties, for technical, statistical, and optimization purposes.
Purpose of treatment
Personal data will only be used for the purposes detailed in this policy, unless you give your express consent for other uses.
Transfer of data to third parties
We do not share your data with third parties unless necessary to operate the store and process orders (for example, payment gateways or review systems). This sharing is done with complete confidentiality. All Velinamoda.com staff are also subject to privacy obligations.
Policy updates
This policy reflects the current operating status of Velinamoda.com . If we modify our services, we will update this section. We recommend that you check it regularly.
Rights over your data
You can request access, correction or deletion of your personal data from our database at any time.
Newsletter and personalization
In all promotional emails you will find a link to update your preferences or unsubscribe from the mailing list.
SMS Marketing
We also apply this policy to our SMS campaigns. If you subscribe, we can send you reminders about abandoned shopping carts, special offers, and customer satisfaction surveys.
Our site saves the products you add to your cart, even if you don't complete your purchase. This allows us to send you personalized SMS reminders.
Data modification and deletion
If you wish to update your data or request its deletion, please contact us using the contact details at the bottom of this page.
Cookie management
Most browsers accept cookies by default. You can change your settings to block them or receive alerts before they are saved. Please note that some site features may not function correctly if you disable them completely.
Contact
We continuously monitor compliance with this policy. If you have any questions, you can write to us at: info@velinamoda.com